EBU Questionnaire

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Name*

Client Information

Highlights

Use this section to provide examples of outstanding, positive, interesting events, tasks or situations encountered or experienced during the period of time specified for the QBU update

Examples:

  • Kudos to the group of employees who made themselves available during the rush of the holiday season.  All parties did recognize their commitment and dedication.
  • During the last few months, we supported grand openings throughout the region. 
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    Challenges & Actions

    Use this section to describe unanticipated, more difficult situations encountered during the time period that required extra time, effort or inconvenience.

    Examples:

    • Challenge:  Large Cardboard boxes are a huge issue with the compactor if they are not broken down by J&J employees, is time consuming for our associates.

      •   Action:  Evaluate cardboard/waste management

    • Challenge:  Issues with the metal maintenance.

      • Action:  Introduce a metal maintenance program to eliminate the issues and eventually save on supplies.

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      Innovation Showcase

      Use this section to describe any new programs, equipment or ideas introduced during the time period.

      Examples:

      • Equipment Upgrade

        • In use since summer, 2016.
        Maintenance program in full swing

      • Tile and Grout Restoration

        • Preliminary project plan submitted for Raritan.

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        Quarter Look Ahead

        Use this section to describe upcoming events, projects or special jobs A&A are planning or with which we’re directly involved.

        Examples:

        • Site-wide steam cleaning of carpeting in FDC.
        • Strip finish from LVT flooring at Raritan and review.
        • Quarterly deep cleaning all kitchen floors in all sites.
        • Starting annual training next quarter.
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          Client Feedback

          Use this section to recall any positive feedback or compliments the client has expressed during the time period. Please try to use direct quotes when possible.

          Examples:

          • J&J  1003 Raritan -Per Tony Tufaro, “the A&A team are doing a great job and appreciated their hard work”.
          • J&J  430 Bridgewater-Per Robert Wotanowski, “Emiliano and team did a great job in the cafeteria and area. Thank you for a well-done job”.
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